Privacy Policy

Mak Digital Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name submitted via our contact forms or email correspondence.
• Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website.
• Communication Data: Records of correspondence, inquiries, and feedback you send us.
• Client Project Data: Information necessary to deliver our marketing, development, and AI services, provided under separate agreements.

We use your information for the following purposes:

• To respond to inquiries and provide customer support
• To deliver and manage our services and projects
• To improve our website, services, and user experience
• To send relevant updates, newsletters, or marketing communications (with your consent)
• To comply with legal obligations and protect our rights

We process personal data based on:

• Consent: When you opt in to receive communications or submit a contact form
• Contractual Necessity: To fulfill our service agreements with clients
• Legitimate Interests: To improve our services, secure our systems, and protect our business
• Legal Obligation: Where required by applicable law

We do not sell your personal information. We may share data with:

• Service Providers: Trusted third parties who assist in operating our website and delivering services (e.g., hosting, analytics, email delivery)
• Legal Authorities: When required by law, court order, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

With offices in Pakistan, the United States, and the United Kingdom, your data may be processed across these jurisdictions. We ensure appropriate safeguards are in place for international transfers.

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Contact form submissions are typically retained for 12 months unless a business relationship is established, in which case retention aligns with our client agreements.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format
• Withdraw consent at any time (without affecting prior lawful processing)

To exercise these rights, please contact us using the details below.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security reviews.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: